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Paul87
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Mobile phone coverage

I live in Rh176sq and iv had no mobile signal for the last 3 days and a few people I work with are on ee and they have the same problem. What can I do
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Superuser
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Re: Mobile phone coverage

What's your work postcode? The EE status checker is showing no issues with your home postcode.

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Superuser
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Re: Mobile phone coverage

What's your work postcode? The EE status checker is showing no issues with your home postcode.

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Superuser
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Re: Mobile phone coverage

Have you tried a full reboot of the hansdset?

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Paul87
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Re: Mobile phone coverage

That is my work post code as live where I work and I have turned my phone off and on again and still no signal
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Forum Team (Retired) Mat_H
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Re: Mobile phone coverage

Hi Paul87,

 

Welcome to the forums Smiley Happy


I'm really sorry that you're having some trouble with the signal in the area. I've run some checks and I can see that EE are aware of a problem in the area. They're working as hard as they can to get this sorted for you.

 

Can you let me know what phone you're using so I can provide some tips?


Thanks,


Mat


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Paul87
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Re: Mobile phone coverage

Hi

Thank you for letting me know.
I have a Sony z5 compact

Thank you
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Forum Team (Retired) Mat_H
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Re: Mobile phone coverage

How's everything looking for you currently Paul?

 

Please let me know if you need anything at all.

 

Thanks,


Mat


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Paul87
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Re: Mobile phone coverage

Everything is back to normal after about a month
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Forum Team (Retired) Mat_H
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Re: Mobile phone coverage

Glad to hear that this is now sorted Paul Smiley Happy

 

Please let me know if you need anything at all.


Thanks,

Mat


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