Menu
Reply
  • 2
  • 0
  • 0
golfer-28
Joining in
100 Views
Message 1 of 3
Flag for a moderator

Mobile phone bill

Have just been allowed to reset password so i can view account and you will not recognise it,why do you not want me to view account ?

0 Kudos
Reply
  • 6.85K
  • 218
  • 511
Forum Team
Forum Team
62 Views
Message 2 of 3
Flag for a moderator

Re: Mobile phone bill

Hi golfer-28,

 

Welcome to the Community Forum. I'm sorry to hear that you are unable to log into your online account. 

I'd like to look into this for you, but I'll need to take more information from you first.

I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page.

 

Kind regards,

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply
  • 6.85K
  • 218
  • 511
Forum Team
Forum Team
43 Views
Message 3 of 3
Flag for a moderator

Re: Mobile phone bill

Hi golfer-28,

I'm checking back with you about the issue you reported with your Virgin Mobile online account, as I haven't received a response from you yet.
If you are still having problems with this and would like for me to look into this for you, please let me know.
Many thanks,
 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply