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theresakab
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Mobile phone accounts

I have 2 pay as you go monthly accounts for my daughters and I can't log in to check balances. I can't remember signing up for 1 of them and the other I don't remember question.
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J0hn
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Re: Mobile phone accounts

If you have your email address then you can choose

Forgotten email address and password, it askes for other info Smiley Happy
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Forum Team
Forum Team
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Re: Mobile phone accounts

Hi theresakab

Thanks for your post.

I just wanted to check if you'd been able to get the password reset now?

Let us know if we can still help out with this.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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theresakab
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Re: Mobile phone accounts

Hello Mark
No I still didn't get it sorted.
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Forum Team
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Re: Mobile phone accounts

Hi theresakab

Sorry to hear you're still having issues getting logged in.

I've dropped you a PM (purple envelope, top right) with some more information - please respond to the PM directly and we'll get you some help with this.
Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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