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ronnie46
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Mobile network disconnected

I posted yesterday I couldn't send or receive texts or make calls, on checking my phone further it says, Mobile network not connected, and my phone number is missing as well, can anyone help please

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J0hn
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Re: Mobile network disconnected

Try a manual network selection, also check for a network issue on the EE website if that fails

 

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Forum Team
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Re: Mobile network disconnected

Hi ronnie46,

Sorry that your mobile services aren't working. I've responded to your original post here: Phone and texts and also sent you a private message for more details. Please refer back to this post.

 

Thanks,


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ronnie46
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Re: Mobile network disconnected

Thanks for the replies, I have taken my sim out and put in my old phone and it works fine, yet when I put it back into my Samsung A3 it doesn't 

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Superuser
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Re: Mobile network disconnected

Hi ronnie46,

 

that suggests that the fault lies with your Samsung A3 device.

Try a factory data reset.

 

AlexKid :-)

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