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Bekah
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Mobile in europe

I'm having problems using my phone abroad. It won't let me send/receive sms messages or calls.

 

i have switched on roaming on my online account

i have re-booted the phone by taking the battery out (several times)

i have tried manually selecting the network - it tells me I'm connected but I still can't use the phone.

 

can you help please

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teabag
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Re: Mobile in europe

Hi Bekah

First thing I would check, is that the "international call barring" is NOT turned on (option below roaming option in your online account).
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Bekah
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Re: Mobile in europe

That's done the trick- thank you!
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