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barbelfisher
On our wavelength
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Mobile for a friend.

Hi,

I have a virgin media pay monthly mobile and would like to buy one for a friend, i would be paying the monthly payments but would like once purchased to have her name as the owner so that she would be able to get her number changed over and deal with any upcoming queries, how would i go about this please.

Thank You

John

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barbelfisher
On our wavelength
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Re: Mobile for a friend.

Can anybody help with this?

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barbelfisher
On our wavelength
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Re: Mobile for a friend.

surely cant be that difficult can it?
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enlli
Knows their stuff
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Re: Mobile for a friend.

Most of us on here a customers, so unless someone has done this then nobody will know the answer.

From somewhere in the distant past I think I read that this was not possible.

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Mobile for a friend.

Hi John,

Thanks for your post Smiley Happy

I'll be happy to clear this up for you. I'm afraid if you're paying the bill, the account would need to be in your name. Sorry if this wasn't the answer you needed. One way you can pay for this is by topping up the phone at an ATM before the direct debit comes out. If you wanted to change this over, please give us a call on 789 or 0345 6000 789.

Let me know how you get on Smiley Happy

Thanks,

Mat

 


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