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claire88
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Mobile data not working

I have my mobile date switched on but there is no symbol at the top of my phone and I cannot get onto the internet.  I only ever have the "H" symbol but this has now disappeared.  It was working perfectly well at 7am this morning but now I have no connection.  I've tried turning my phone off and back on, turning the mobile data off and back on, but still no luck.  Is this a common issue today?

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krt951
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Re: Mobile data not working

I do see a H, but haven't looked for that symbol before, but can get mobile data in London.

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Re: Mobile data not working

Hi claire88,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you experiencing issues with Mobile data.

 

You can use our coverage checker here to check the reception in your area.

 

You could also try the following steps.

 

Turn your phone off and then back on again.

 

Go into your phone settings and select a network manually.

 

Try removing your phone’s battery, while it’s still switched on 

 

Let us know how it goes.

 

Many thanks

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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