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derbyaud
On our wavelength
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Mobile data issue

Hi, since my last allowance refresh my phone is using my mobile data allowance when I am on wifi. I have turned my mobile data off now but have no idea why this is suddenly happening. Has anybody got any ideas any help will be appreciated... Virgin have given me a free 1 gig of data to cover my loss this morning and that has almost gone!!!
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Superuser
Superuser
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Re: Mobile data issue

It sounds like your handset is trying to download a big update.

Your handset will revert to mobile data a few minutes after going into standby even if WiFi is on. It supposedly saves the battery power.
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derbyaud
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Re: Mobile data issue

Hi gorf thanks for that, I have no idea what it could be and it has been ongoing now since 23rd May, following my allowance refresh. Am looking to change provider now as it is getting on my nerves! The phone shows me as using wifi as I think I am and dies not at any point show the symbols for mobile data. Any other ideas could be helpful
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