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Milliganiano16
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Mobile data add on

I have a monthly package with virgin media mobile but need a one off top up on data for the month. How do I do this?
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Superuser
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Re: Mobile data add on

Hi Milliganiano16,

 

I'm afraid "top up data bundles" aren't available from Virgin Mobile.

Once you've used up your allowance, if you continue to use mobile data you'll be charged by the daily rate of £2 per day.

 

However if there is still a while to go before your "refresh" I would advise giving customer services a call (free) on 789.

Sometimes the Team member you speak to can be very sympathetic and offer a "one off" free allowance to tide you over.

Worth a try Smiley Happy

 

AlexKid :-)

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Tilnoom
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Re: Mobile data add on

Hiyas,

To jump on this as well, when I login to view my account details, I have a button that says I can buy more data, but it doesn't work. Why have a button if the service isn't there?

Thanks,

Sharon

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Superuser
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Re: Mobile data add on


Tilnoom wrote:

Hiyas,

To jump on this as well, when I login to view my account details, I have a button that says I can buy more data, but it doesn't work. Why have a button if the service isn't there?


Hi Tilnoom,

 

the button in your account could be for the "soon to be introduced" Data add-ons : http://store.virginmedia.com/virgin-media-mobile/mobile-tariffs/july-ntc.html

 

AlexKid :-)

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