Menu
Reply
  • 2
  • 0
  • 0
Lotti2011
Joining in
125 Views
Message 1 of 5
Flag for a moderator

Mobile application no confirmation email

Hi I placed an order Saturday for iPhone 6 received no confirmation email waited because of weekend still no email Monday so I tried applying again invade it didn't go through and again same no email confirmation no contact from Virgin it's now four days since I first applied and nothing beginning think applying was a waste of time
0 Kudos
  • 1
  • 0
  • 0
CarethWarder
Settling in
117 Views
Message 2 of 5
Flag for a moderator

Re: Mobile application no confirmation email

I have had the same problem when ordering the Xperia Z5 while I didn't order again, I have contacted customer support twice both times they have told the email would be with me 'soon'

0 Kudos
  • 2
  • 0
  • 0
Lotti2011
Joining in
92 Views
Message 3 of 5
Flag for a moderator

Re: Mobile application no confirmation email

Funnily enough shortly after posting this they sent an email saying I couldn't have the handset I wanted but other handsets were available to me seems like a lot of messing about to me
0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
59 Views
Message 4 of 5
Flag for a moderator

Re: Mobile application no confirmation email

Hi Lotti2011,


Welcome to the forums Smiley Happy

 

I'm really sorry that you weren't able to get the phone that you wanted. This is due to credit rating by the sounds of it.

 

Did you take up the offer of another handset?

 

Let me know as soon as you can.

 

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
49 Views
Message 5 of 5
Flag for a moderator

Re: Mobile application no confirmation email

HI Lotti2011,

 

How are you getting on with the phones?

 

Let me know if you need anything at all Smiley Happy
 

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos