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Stratford1935
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Mobile Web page

My mobile Web browser is virginmedia.com.but every time I open it.,It is stuck on the same page any ideas
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Forum Team (Retired) Mat_H
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Re: Mobile Web page

HI Stratford1935,

 

Welcome to the forums Smiley Happy

 

I'm sorry that you're having issues with browsing. I want to get this all sorted for you.

 

I want to clear this up on my side. Can you confirm that if you try and load another page it stays stuck?


Let me know as soon as you can.


Thanks,

Mat


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Stratford1935
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Re: Mobile Web page

Hi mat the browser page constantly opens up with no updates at all it is stuck with the grand national news when you select it it takes you to bbc news which is days old same on the BBC sport and also all the features sections are the same ....what I am saying if the queen died last week if I select the browser virgin media.com on the phone it is still opening with that same news. Rang your colleagues several times on 789 only to be passed from pillar to post really bad customer service
Thanks chris
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