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norskyorkie
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Mobile TV Anywhere app problem.

Samsung Galaxy S3 Mini

TV Anytime worked OK until today when I was told an update was available, phone is set not to auto update, after several tries and re-starts I got an unable to install message.

I removed it and went to the app store to try again, it still wouldn't install so now I can't use it at all.

Comments please.

 

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Forum Team (Retired) Mat_H
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Re: Mobile TV Anywhere app problem.

Hi norsyorkie,

 

Thanks for posting Smiley Happy

 

I'm really sorry that you're having some issues with TV anywhere. I want to get this all sorted for you.

 

Can you let me know what happens when you try and re-download the app? What error message do you get?


Let me know as soon as you can.


Thanks,

Mat


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norskyorkie
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Re: Mobile TV Anywhere app problem.

The download seems to be OK, I'm then told it's installing, I then get a box saying

Can't install app

Virgin TV anywhere can't be installed . Try again and if the problem continues, get help troubleshooting (link). (error code - 103)

The link makes several suggestions non of which work.

I have managed to find on the web the version I uninstalled to try and cure the problem and this is now working as before but if I try and update it I still get the above error.

Hopefully the next update will cure the problem, at least I can now use the app until then.

 

 

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