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JulieG09
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Message 1 of 8
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Mobile Signal

Hi All

Haven't had a mobile signal in NR33 7 area for 5 days now, is there a problem?

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J0hn
Super solver
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Message 2 of 8
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Re: Mobile Signal

Go on to the EE website it's there system and see if there are issues in your area first.

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JulieG09
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Re: Mobile Signal

Thank you John, I'll have a look.

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enlli
Knows their stuff
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Message 4 of 8
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Re: Mobile Signal

 EE reported an ongoing problem that they claim fixed this morning

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JulieG09
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Re: Mobile Signal

Still not fixed, that's nearly a week now. Says there's a problem with mast near Africa Alive!! So if they know what the problem is why is it taking so long to fix?

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Forum Team
Forum Team
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Message 6 of 8
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Re: Mobile Signal

Hi JulieG09,

Welcome to the Forum and thanks for posting. I'm sorry that you've experienced problems with the network signal in your area. 

Checking on this, I can see that this has been fixed. Has the signal improved for you?

Please let me know.

 

Many thanks,


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JulieG09
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Message 7 of 8
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Re: Mobile Signal

Hi Terri

Yes it's all back to normal now thank you.

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Forum Team
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Re: Mobile Signal

Hi JulieG09,

Thank you for getting back to me. I'm glad to hear that this is working for you now. 

Please let us know if there's anything we can help with.

 

Kind regards,


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