Can someone at Virgin or anywhere please tell me how to uninstall this app? 789 have no idea and were meant to be calling me back, but haven't.
It's an S4 mini, took out on contract 2 years ago, the contract is up, I wont be renewing it primarily because of a lack of 4G and the lies I've been told over 4 years since becoming a Virgin Mobile customer, that yes, this year were getting 4G etc etc etc.....
It's greyed out in my application manager, it's not even listed on my google play account on the phone or a laptop. I can't insert another sim because it locks the phone once I remove the Virgin Sim.
Factory resetting does not remove it, I've done that umpteen times for various reasons previously.