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DonCannon
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Mobile Phone Update

Ordered mobile upgrade on thursday22/04/2016 next day delivery,recieved texts answered all as excellent service,still waiting for confirmation emails,apparently my upgrade request is stuck some where in cyberspace not a happy bunny !!!

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DonCannon
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Re: Mobile Phone Update

Done that twice apparently my request is stuck in cyberspace,waiting for the techs to come up with a solution hahaha so much for next day delivery ☺

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Forum Team (Retired) Mat_H
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Re: Mobile Phone Update

Hi DonCannon,

Welcome to the foums Smiley Happy

I'm sorry that you still haven't heard anything since ordering the phone. I want to get to the bottom of this for you. So I can look into this, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right. 

Thanks,

Mat


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enlli
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Re: Mobile Phone Update

Yep - Over 100 people on here and 4 months of this going on.

You will either need to call 789 from a Virgin Phone or 0345 6000 789 from any other.

Alternatively, sit tight and hope one of the mods picks it up.

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DonCannon
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Re: Mobile Phone Update

Done that twice apparently my request is stuck in cyberspace,waiting for the techs to come up with a solution hahaha so much for next day delivery ☺

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Forum Team (Retired) Mat_H
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Re: Mobile Phone Update

Hi DonCannon,

Welcome to the foums Smiley Happy

I'm sorry that you still haven't heard anything since ordering the phone. I want to get to the bottom of this for you. So I can look into this, I've sent you a PM detailing the next steps. You can view this by clicking the purple envelope in the top right. 

Thanks,

Mat


Who's who? Find out more about our community members. Good folk to know