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sunshine28390
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Mobile Phone Cut Off But Can't phone 789 or 150

My phone has been cut off though I have paid tariff bill. Now I can't ring credit agreement as get automated message to ring 789 to get back up and running. Go to ring 789 and get the same message again so I have no way of contacting anymore via mobile to get my phone up and running though it should not have been cut off.

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Superuser
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Re: I can not phone 789 or 150

Hi sunshine28390,

are you able to use another phone to call Virgin mobile customer services on 0345 6000 789.

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