Mobile - Not able to make landline calls from france - Recently changed from iPhone 4 to Samsung S5 Mini
Recently been in france and had issues not being able to make landline calls to uk. Could make & receive calls to other mobiles including texts. I could receive calls from uk landline no`s but when I tried to return the call I always got the message " this number is not recognised" . Yes I am putting In the exit code "00" and the countrycode "44". The team confirmed my roaming is enabled.
I have recently changed my phone from iphone4 to Samsung s5 mini and just moved the sim accross.??
Help... as I am away again soon and need to use my phone for work.
I'm really sorry that you're having trouble making calls from abroad. Are you able to check to see if International Call Barring is enabled? You can view this in your online account here and Going to Plans and Devices > Manage Services. Let me know as soon as you can.