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Jwood1
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Mobil

 Ordered another Mobil. We have 2 with Virgin already. Had email saying "glitch" their end and they would be in touch in 24 hours. Still heard nothing?

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Superuser
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Re: Mobil

Hi Jwood1,

unfortunately waiting well past 24 hours with this "technical glitch" is not uncommon:

http://community.virginmedia.com/t5/forums/searchpage/tab/message?filter=labels&q=technical+glitch

I can only suggest that you give Virgin mobile customer services a call on 789 and see if they can advise you on the status of your order.

AlexKid :-)

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Forum Team
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Re: Mobil

Hi Jwood1,

 

Thanks for taking the time to post. I'm deeply sorry for the glitch in the website when you tried to order another mobile.

 

I see AlexKid has provided you with a contact number for the team.

Have you spoken to the team since posting?

What was the outcome of the call?

 

I'm also going to send you a private message to discuss further. To view this click on the purple envelope on the top right.

 

Hope to hear from you soon.

 

Thanks


Rich
Forum Team
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