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vixybaby6
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MMS won't work on my Nokia 530

I have been unable to send or receive MMS messages for a few weeks after my phone had some problems. I have followed the instructions to set it up but the details won't save. What else can I try?

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Re: MMS won't work on my Nokia 530

Hi vixybaby6,

 

Welcome to the communitySmiley Happy

 

Sorry to hear your experiencing issues with messaging on your Nokia 530.

 

I'd like to try and get this sorted for you.

 

Here is troubleshoot guide for your Nokia 530 which will show you how to change different settings. Simply click the plus next to messaging and follow any steps in here you find helpful.

 

I've included the guide on how to set up MMS manually here.

 

Hope this is helpful.

 

Let me know if this works out for you.

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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vixybaby6
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Re: MMS won't work on my Nokia 530

Thank you Stephen, this is what I have tried already but when I go to save these settings the phone seems to freeze for a minute then settings do not save.
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Message 4 of 6
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Re: MMS won't work on my Nokia 530

Hi vixybaby6,

 

Thanks for the reply.

 

Ok so it sounds like there maybe something going on with the handset here if its not saving the details you are adding.

 

You could try a soft reset which is basically removing the battery whilst the phone is switched on. Then try adding the manual settings again.

 

Another option for you is a factory reset your phone but you would need to back your data and contacts up before doing this.

 

Speak soon.

 

Many thanks

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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vixybaby6
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Re: MMS won't work on my Nokia 530

Thanks Stephen, that seems to have worked, thanks for your help.
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Re: MMS won't work on my Nokia 530

Hi vixybaby6,

 

Many thanks for keeping us updated.

 

I'm really pleased to hear Stephen's advice has helped. I'll be sure to pass your thanks on to him.

 

Please let us know if you have any further problems.

 

Thanks


Rich
Forum Team
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