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macemelton12
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Lumia 640 e mail inbox on virgin website

Wondered how after looking at an e mail you get back to Inbox? Seem to get stuck on viewing the email.

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Forum Team (Retired) Mat_H
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Re: Lumia 640 e mail inbox on virgin website

Hi Macemelton12,


Thanks for posting Smiley Happy

 

Sorry to hear you're having some difficulties with the mail on your phone. I want help get this sorted for you Smiley Happy

 

Are you able to attatch a screenshot of the scenario when you're unable to navigate back? You can do this by pressing the volume up key and the power key at the same time. Try and crop out any personal info that you don't want to be seen Smiley Happy

 

Let me know as soon as you can.


Thanks,

Mat


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macemelton12
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Re: Lumia 640 e mail inbox on virgin website

Thanks for the reply. Seems gradually it sorted icons out or I am more used to the phone. All OK now and impressed with the phone as got it from Microsoft with Wi Fi connection and then Virgin sent replacement micro sim which went smoothly.

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Forum Team (Retired) Mat_H
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Re: Lumia 640 e mail inbox on virgin website

Glad to hear it's looking better for you now Macemelton12 Smiley Happy

 

A big well done to making the switchover go smoothly!

 

Let me know if you need anything at all. We'll be more than happy to help.


Thanks,

Mat


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