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ZainulSelar
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Lost my contract SIM card

Hey guys.
I am currently on holiday in India and I have lost my SIM card. I will be back in the UK on the 25th of August and was wondering whether I can get a new sim card and keep my old number? I am on a monthly contract and want to know if I can get a replacement SIM with the same number? I was also wondering how do I go about getting a replacement SIM?
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dazm33
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Re: Lost my contract SIM card

Right get on to VM now! do not delay and cancel the sim card as it is still live and could be used by someone else and you will be liable! do not hesitate get in touch asap


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dazm33
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Message 2 of 7
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Re: Lost my contract SIM card

Right get on to VM now! do not delay and cancel the sim card as it is still live and could be used by someone else and you will be liable! do not hesitate get in touch asap

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ZainulSelar
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Message 3 of 7
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Re: Lost my contract SIM card

How do I contact them from india?
I'm pretty sure the SIM card doesn't work in india?
What is the number I can use to contact them from India?
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ZainulSelar
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Message 4 of 7
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Re: Lost my contract SIM card

How much does it cost to contact them from India?
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dazm33
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Message 5 of 7
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Re: Lost my contract SIM card

I think it will work in India but I suggest to anyone who looses a contract sim to contact the mobile network as soon as you can to get a bar on it and for a replacement sim to be sent out, As for contacting them well use the website or something to get hold of a number 

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ZainulSelar
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Message 6 of 7
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Re: Lost my contract SIM card

I just rang and gave my name and number and they asked for a password. However I don't remember submitting a password for anything so what do I do now?
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Forum Team
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Message 7 of 7
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Re: Lost my contract SIM card

Hi ZainulSelar,

 

Welcome to the community and thanks for posting. I'm very sorry to hear you've lost your SIM card whilst on holiday in India.

 

I've replied to your post here

 

To avoid confusion please respond to me on that one.

 

Thanks


Rich
Forum Team
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