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holly0712
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Loss of services

My services are saying they have been suspended but I have rang virgin (from a virgin shop because my phone won't even let me ring Virgin) but yet they are saying my Services are active but they aren't working please help
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Forum Team (Retired) Mat_H
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Re: Loss of services

Hi Holly0712,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having trouble with accessing your service. I want to get this all sorted for you.

 

So I can do this, are you able to PM me your full name, mobile number and 3 characters of your password?


You can do this by clicking on the image of my face and selecting the private message option.

 

This will allow me to look into your account and find out exactly what's happened.


Send those over as soon as you can.

 

Thanks,

Mat


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Kt_lynch
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Re: Loss of services

Me to
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Forum Team (Retired) Mat_H
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Re: Loss of services

Sorry to hear you're experiencing similar issues in your area Kt_lynch2.

 

Are you able to follow the above instructions and PM me your full name, mobile number and 3 characters of your password?

 

Send all the info over as soon as you can.

 

Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Message 5 of 5
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Re: Loss of services

Hi Kt_lynch2,

 

Are you still having issues with loss of service in your area?

 

Please let me know if you need any further assistance.

 

Thanks,

Mat


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