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ralphsawyer
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Long SMS messages failing to send

Suddenly "long" SMS messages are failing to send. This is pretty definitely a server side issue, I have tried multiple messaging apps on the phone.

Is there a known issue or a service change that may have caused this? It is hugely annoying.

Ralph

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sallygannon
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Re: Long SMS messages failing to send

Yes, I have the same problem.

Hope someone can help!

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Forum Team
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Re: Long SMS messages failing to send

Hi ralphsawyer & sallygannon,

Welcome to the Community Forum, thanks for your post. I'm sorry that you have had problems sending text messages over 160 characters. There was a network issue that has now been resolved.

Please let us know if you are still experiencing this problem.

 

Kind regards,


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ralphsawyer
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Re: Long SMS messages failing to send

Thanks for the response. Appears to be fixed now.

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Re: Long SMS messages failing to send

Hi ralphsawyer,

Thanks for getting back to me, I'm glad to hear that this is now working for you now.

Please let us know if we can help with anything else.

 

Kind regards,

Terri

Virgin Media Forum Team


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