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Saf1
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Log in Mobile Account

Hi

 

Is anyone else unable to log in to there Mobile Account through Safari on ipad.  I have tried Chrome but still unable to log in.  Why in the age of technology can a simple task be so hard.  I have to keep going back to my old laptop to gain access to my account.  I can access my Virgin Media on the ipad, so what,s the difference between the two accounts.  Confused and frustrated.

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Re: Log in Mobile Account

Hi Saf1,

 

Welcome to the community and thanks for posting. Sorry to hear you've been having difficulty logging into your online account.

 

I can see you've also posted here and had help from enlli to say that Safari isn't supported. It should still work on Chrome though. Could you please answer the following questions:-

 

What happens when you tried to log in?

Does it give you an error message?

 

Look forward to your reply.

 

Thanks


Rich
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Re: Log in Mobile Account

Hi Saf1,

 

Welcome to the community and thanks for posting. Sorry to hear you've been having difficulty logging into your online account.

 

I can see you've also posted here and had help from enlli to say that Safari isn't supported. It should still work on Chrome though. Could you please answer the following questions:-

 

What happens when you tried to log in?

Does it give you an error message?

 

Look forward to your reply.

 

Thanks


Rich
Forum Team
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Saf1
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Re: Log in Mobile Account

Hi

I have reinstalled Chrome and can now access my mobile account.  Thank you.

 

 

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