Hi, I was trying to email virgin media, but it's impossible. I have an issue with my phone. It looks it was locked to virgin network even though i bought sim free phone. I need it to be unlocked by virgin. Anyone had similar issue? How to get in touch with virgin team if i am abroad and cant call?
I am sorry to learn hat your iPhone is locked on to our network. So that I can take a look at this for you, I am shortly going to send you a private message. To pick this message up please click on the envelope on the top right hand corner of the page.
it is not quite that simple. It applies to Carphonewarehouse iPhones and those from most network outlets. It does not apply to iPhones bought without contract from Apple, Apple dealers or (now) John Lewis, I believe. My last two iPhones were bought from Apple and an Apple Dealer and have had Voda, O2 and now Virgin SIMS in them without any problems.