I have an iphone 6s from Carphone Warehouse which I have been using a VM sim card in. I'm now moving to ID network but the iphone says it's locked.
Phoned ID and they said to contact VM.
I phoned VM who told me they could only give me an unlock code for the Blackberry I originally had on contract from them from about 5 years ago. Told me to do factory reset which hasn't worked.
Apple website says they don't unlock phones.
Carphone warehouse customer services closed at the moment - not sure if they can help.
Any suggestions please.