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doughtsh
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Limiting mobile data

How can I stop my son's phone going over his data limit? My EE phone cuts out when the limit is reached unless I choose to buy more data but I can't see the setting on the Virgin website.

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enlli
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Re: Limiting mobile data

There isn't. And Virgin will charge £2 per day once you go over the limit.

Most Android phones do allow you to set a data limit but if he is tech savvy then he will be able to override it.  


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enlli
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Re: Limiting mobile data

There isn't. And Virgin will charge £2 per day once you go over the limit.

Most Android phones do allow you to set a data limit but if he is tech savvy then he will be able to override it.  

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doughtsh
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Re: Limiting mobile data

Thanks for that. Off to another provider I go...

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Forum Team (Retired) BenD_H
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Re: Limiting mobile data

Hi doughtsh,

 

Thank you for posting and coming back.

 

I am sorry to read that the data is going over on your son's account. We understand that data can sometimes go over and that's why you can call 789 anytime of the day to check on how much data has been eaten. I can see you've had some help from Enlli, this is correct and depending on the phone you can change the settings. I hope that you do stay with us and if there are any questions please let me know.

 

Ben


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