Menu
Reply
  • 1
  • 0
  • 0
Dianne110
Joining in
99 Views
Message 1 of 2
Flag for a moderator

Lg spirit screen overlay problems" Done the fix but still same error message. Can't link contacts.

Phone keeps coming up with screen over lay probkems, follow all on line instructions but same message still comes up. Phone not working properly when trying to change app permissions.

0 Kudos
Reply
  • 7.47K
  • 238
  • 534
Forum Team
Forum Team
70 Views
Message 2 of 2
Flag for a moderator

Re: Lg spirit screen overlay problems" Done the fix but still same error message. Can't link cont...

Hi Dianne110,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are having a screen overlay problem.

It looks like this is caused by certain apps. Suggestions online indicate that factory resetting the phone has fixed the problem, just be aware that if you do this, you will lose your settings and data stored on your phone and also may reoccur if you reinstall all the same apps.

If you need help with the factory reset, please have a look at our online Help & Support page: Virgin Mobile phone support to find further instructions on how to reset your handset. We always suggest backing up your phone first before attempting this. 

Please let us know how you get on with this.

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply