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minichris
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Lasted 2 days

Firstly (more fool me) I didn't know Virgin were 3G only, I mean I shouldn't have to check that right? I could live with that but wow your coverage sucks.

 

Centre of B'ham sat in my office - 1 to 2 bar E

Outside 2 to 3 bar 3G - call quality poor at best

Home, outskirts of B'ham 1 to 2 bar H - mediocre at best.

 

Its all well and good covering 99% of the UK (with EE I might add) but perhaps you should put a % on usability. 

 

Coverage checker says it should be great, at least I have a 14 day cooling off period. 

 

 

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Forum Team (Retired) Mat_H
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Re: Lasted 2 days

Hi Minichris,

 

Thanks for your post Smiley Happy

 

I'm really sorry that you're not happy with the service level that you're getting in the area. I want to get to the bottom of it for you.

 

So I can do this, are you able to PM me your full postcode? I'll be able to run some checks to find out what's happening in your frequent areas.


Let me know as soon as you can.

 

Thanks,

Mat
 


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minichris
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Re: Lasted 2 days

Hi Mat

Apologies, I didnt get any notification of replies here. 

I moved away under the 14 day cooling off period. 

 

Thanks for your time anyway.

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Forum Team (Retired) Mat_H
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Re: Lasted 2 days

Sorry to see you leave us Minichris Smiley Sad

 

We hope to see you back with us in the not too distant future.


Please let me know if you need anything at all.

 

Thanks,

Mat


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