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LG K8 keeps losing my voicemail number

Hi can anyone tell me how to stop my LG K8 from losing my voicemail number and requiring it to be re entered weekly!!

Thanks Tony

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Re: LG K8 keeps losing my voicemail number

Hi Tony,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your mobile losing your voicemail number. I just need to double check that you've set your voicemail up, first, by calling 222 from your handset. Next, please verify that the voicemail contact is being entered correctly on the LG K8, are you following these steps:

  • 1.Touch Contacts.

  • 2.Touch the Add contact icon.

  • 3.Touch Phone contact.

  • 4.Touch the required location you wish to save the new contact.

  • 5.Enter the contact name Voicemail.

  • 6.Touch Next.

  • 7.Enter the voicemail number +447953222222

  • 8.Touch SAVE.

  • 9.The voicemail number has been saved.

Please let me know if you've done this already and the contact is still disappearing from your phone.


Kind regards,


Virgin Media Forum Team

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