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bloomen
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LG G4 data stuck between G and E and never higher

Hello all. I have an LG G4 H815 on 6.0 bought from Virgin.

For the last 2-3 months the data speed has refused to go above E and is often G even in urban areas and sometimes there's none at all. I've seen H for around eight seconds in all that time.

I've done factory resets, Virgin have sent a new sim, messed around with network modes. Nothing changes.

What's doubly weird is that I get H without changing a thing when I'm abroad. Alternative sims in the same phone pick up 4G just fine in the UK.

I've pretty much run out of ideas. The data is usable sometimes but as that's my main purpose for having the phone there's not much point in retaining a Virgin sim.

Does anyone have any ideas?

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Superuser
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Re: LG G4 data stuck between G and E and never higher


bloomen wrote:


....... Alternative sims in the same phone pick up 4G just fine in the UK.


Hi bloomen,

4G is not available on Virgin Mobile.

AlexKid :-)

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bloomen
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Re: LG G4 data stuck between G and E and never higher

Correct.

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