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LG G3 - No 3G connection

Hi guys.


I need guidance on this problem please. I bought the phone from a seller on Amazon and it is in AAA condition.


I ordered, received and activated my micro-sim but I cannot connect to 3G whatsoever!  The APN details all seem to be in order (I have checked a few replies on here already) I have also noticed that in the About phone > Status > My phone number section, my number is Unknown.


Are the two problems related? Can anyone help?

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Re: LG G3 - No 3G connection

Hi lukessilence,


Thanks for your post.


I've included a link here to a thread with our APN settings on to double check you have the correct details.


I would recommend calling our mobile team on 789 or 0345 6000 789 so we can go through some settings over the phone with you and check the SIM is all set up correctly.


Let me know how it goes.


Speak soon


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