I have just moved from PAYG to a monthly contract. I want to keep my old number, but Virgin have told me it isn't possible unless I buy a SIM from another provider, request a PAC from Virgin, transfer my number to the new SIM, then request a PAC from the new provider and finally transfer back to Virgin. What the heck....!
Changing numbers means lots of hassle contacting dentists, Drs, work, friends etc and I just want to keep my old number. In this day and age surely that isn't too difficult. Virgin have shunted me from pillar to post and I'm really fed up. Can anyone suggest a sensible solution? Virgin have NOT been helpful.