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quincysw1
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Message 1 of 6
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Keeping my number

I am extremely disappointed that it is taking four days to transfer my number to virgin mobile

 

regards

 

Brian

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paulaird
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Message 2 of 6
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Re: Keeping my number

So am I. Gave my PAC code on Thursday evening told it could take 48-72 hours , number still not transferred 90 hours later.

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paulaird
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Message 3 of 6
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Re: Keeping my number

I've been waiting since last Thursday. Was told 48-72 hours. It's now over 90 hours

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enlli
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Message 4 of 6
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Re: Keeping my number

Saturday and Sunday are not included - but, yes, Virgin can be very slow.

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neil_b_82
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Message 5 of 6
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Re: Keeping my number

I've got to say that our two numbers ported over the next working day as Virgin advised. It was much quicker than when I ported a number to BT (90+ hours delay). 

Have they said what the delay is for? 

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quincysw1
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Message 6 of 6
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Re: Keeping my number

No they haven't but I expect Saturday and Sunday can't be counted so that is probably the reason for the delay

regards

Brian
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