On my wife's Kazam mobile phone when you turns it on a picture and contact appear on the screen
Have not asked for this and cannot get rid of it
Can anyone help please
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Sorry to hear about the issues with your handset.
Could you explain a little more about what's happening?
Perhaps you can include a screenshot to show us what you mean?
(Just ensure it doesn't contain any personal data or anything like that).
Mark YForum Team
Are you able to change the wallpaper settings? Also, please let me know if you can do a factory reset on the handset. If you need further help with this, please see our Help & Support page: Virgin Mobile phone support.
Virgin Media Forum Team
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thanks for reply wallpaper was no good. Went on to desktop settings and removed said item back to normal now