is your phone unlocked so will accept a virgin sim
are you able to make any calls or texts to other numbers using your phone?
If so and you want to check your balance you can also do this by texting "BALANCE" to 789789
You can also check your balance, review calls & phone settings by creating your own account: Virgin Media - Register
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.