I have just upgraded to my new Samsung S7 edge. However the sim did not come with phone and I was wondering if this was normal? I got a text on my old phone saying I had upgraded but would be able to enjoy the new package from the 22nd? Is that when the Sim will come or do I have to do something with my old sim?
Ok the sim does not come with the phone, the sales agent should have discussed this with you.
call 789 and ask for a new triple sim, it will have the option to push out the correct sized sim for the phone. If asked choose self activation or the old sim will stop working before the new one arrives.