Menu
Reply
  • 1
  • 0
  • 0
Shazz69
Just joined
184 Views
Message 1 of 6
Flag for a moderator

Is there a U.K contact number for Virgin?

Is there a U.K contact number for Virgin?
0 Kudos
Reply
  • 17.31K
  • 1.58K
  • 2.96K
Superuser
Superuser
182 Views
Message 2 of 6
Flag for a moderator

Re: Is there a U.K contact number for Virgin?

If you need to call Mobile Customer Services from another phone it's 0345 6000 789.

You can also get through to Virgin Mobile via 150 from a Virgin Media home phone.
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 2.18K
  • 242
  • 567
teabag
Problem sorter
175 Views
Message 3 of 6
Flag for a moderator

Re: Is there a U.K contact number for Virgin?

If you mean " is there a number to get straight to a UK advisor".

Sadly there is not one for Virgin Mobile.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
0 Kudos
Reply
  • 4
  • 0
  • 0
r3737t
Joining in
125 Views
Message 4 of 6
Flag for a moderator

Re: Is there a U.K contact number for Virgin?

so why do thy hide behind a call centre in the phillipines probably because they could get done for fraud if it was based in the uk

0 Kudos
Reply
  • 83
  • 6
  • 33
JamieMA
Up to speed
111 Views
Message 5 of 6
Flag for a moderator

Re: Is there a U.K contact number for Virgin?

How would they get done for fraud?

0 Kudos
Reply
  • 3.82K
  • 896
  • 1.7K
Superuser
Superuser
103 Views
Message 6 of 6
Flag for a moderator

Re: Is there a U.K contact number for Virgin?

Hi r3737t,

 

Virgin Mobile do have a very large call center in the Philippines so the majority of calls get answered there. But not all.

Last week I dialed 789 on my mobile and the call was answered by an advisor in Manchester UK.

It's just "pot luck".

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
Reply