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marisahxx
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Is the network down

Can't ring out can't receive calls
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Superuser
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Re: Is the network down

Hi marisahxx,

 

for mobile service, as Virgin uses the EE network.

Enter your postcode into the EE service checker to see if there are any known problems or faults in your area.

 

AlexKid :-)

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Superuser
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Re: Is the network down

Hi marisahxx,

 

I'm pleased that it was a simple fix for you....

Once you had discovered the fault.... pesky kids Smiley LOL

Thanks for keeping us informed.

 

AlexKid :-)

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Buffer6
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Re: Is the network down

At the top of the page and on the right  click on 'Check service status'  https://my.virginmedia.com/faults/service-status

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Superuser
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Message 3 of 6
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Re: Is the network down

Hi marisahxx,

 

for mobile service, as Virgin uses the EE network.

Enter your postcode into the EE service checker to see if there are any known problems or faults in your area.

 

AlexKid :-)

  Want to say thank you > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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marisahxx
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Re: Is the network down

Thank you seems one of the kids had been playing with the phone and turned off my data settings 🙈
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Superuser
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Message 5 of 6
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Re: Is the network down

Hi marisahxx,

 

I'm pleased that it was a simple fix for you....

Once you had discovered the fault.... pesky kids Smiley LOL

Thanks for keeping us informed.

 

AlexKid :-)

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marisahxx
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Re: Is the network down

You can definitely say that again an thank you again for your help 👍
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