Menu
Reply
Highlighted
  • 1
  • 0
  • 0
MrsMc123
Just joined
110 Views
Message 1 of 3
Flag for a moderator

Is it possible to reactivate a SIM after finding a phone I reported as lost?

I recently lost my phone, reported it and requested a new SIM. It was found today! I am going to pick it up later and wondered could I reactivate my old SIM rather than use the new SIM and lose the stuff stored on my old SIM?

0 Kudos
Reply

Helpful Answers
  • 864
  • 87
  • 162
LittleMick73
Well-informed
193 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi I am afraid I very much doubt it.Regards Micky
0 Kudos
Reply
  • 3.92K
  • 919
  • 1.73K
Superuser
Superuser
192 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi MrsMc123,

 

no, your old SIM will have been deactivated by Virgin once you reported it lost.

Not to worry though as most content is usually (or should be) stored on the device rather than SIM card.

If you find that some of your contacts are stored on on your SIM, even though it won't "connect to network" you will still be able to read it and copy or transfer your contacts to "Phone Memory".

Then pop in your replacement SIM Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png

All Replies
  • 864
  • 87
  • 162
LittleMick73
Well-informed
194 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi I am afraid I very much doubt it.Regards Micky
0 Kudos
Reply
  • 3.92K
  • 919
  • 1.73K
Superuser
Superuser
193 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi MrsMc123,

 

no, your old SIM will have been deactivated by Virgin once you reported it lost.

Not to worry though as most content is usually (or should be) stored on the device rather than SIM card.

If you find that some of your contacts are stored on on your SIM, even though it won't "connect to network" you will still be able to read it and copy or transfer your contacts to "Phone Memory".

Then pop in your replacement SIM Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png