Menu
Reply
Highlighted
Just joined
  • 1
  • 0
  • 0
Registered: 2 weeks ago
Message 1 of 3 (74 Views)

Is it possible to reactivate a SIM after finding a phone I reported as lost?

I recently lost my phone, reported it and requested a new SIM. It was found today! I am going to pick it up later and wondered could I reactivate my old SIM rather than use the new SIM and lose the stuff stored on my old SIM?

Reply
0 Kudos

Accepted Solutions
Rising star
  • 700
  • 69
  • 141
Registered: ‎24-11-2015
Message 2 of 3 (121 Views)
Helpful Answer
confirmed by MrsMc123
2 weeks ago

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi I am afraid I very much doubt it.Regards Micky

See where this Helpful Answer was posted

Reply
0 Kudos
Superuser
  • 3.74K
  • 879
  • 1.67K
Registered: ‎28-11-2015
Message 3 of 3 (120 Views)
Helpful Answer
confirmed by MrsMc123
2 weeks ago

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi MrsMc123,

 

no, your old SIM will have been deactivated by Virgin once you reported it lost.

Not to worry though as most content is usually (or should be) stored on the device rather than SIM card.

If you find that some of your contacts are stored on on your SIM, even though it won't "connect to network" you will still be able to read it and copy or transfer your contacts to "Phone Memory".

Then pop in your replacement SIM Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

See where this Helpful Answer was posted


All Replies
Rising star
  • 700
  • 69
  • 141
Registered: ‎24-11-2015
Message 2 of 3 (122 Views)
Helpful Answer
confirmed by MrsMc123
2 weeks ago

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi I am afraid I very much doubt it.Regards Micky
Reply
0 Kudos
Superuser
  • 3.74K
  • 879
  • 1.67K
Registered: ‎28-11-2015
Message 3 of 3 (121 Views)
Helpful Answer
confirmed by MrsMc123
2 weeks ago

Re: Is it possible to reactivate a SIM after finding a phone I reported as lost?

Hi MrsMc123,

 

no, your old SIM will have been deactivated by Virgin once you reported it lost.

Not to worry though as most content is usually (or should be) stored on the device rather than SIM card.

If you find that some of your contacts are stored on on your SIM, even though it won't "connect to network" you will still be able to read it and copy or transfer your contacts to "Phone Memory".

Then pop in your replacement SIM Smiley Happy

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.