Despite my bill saying that my discount is in place for several more years, today I received two letters regarding mobiles in my household saying that the loyalty deal will end within 30 days.
Can Virgin do that? Surely a deal I sgned up for with no end date cannot be terminated on a whim?
It is illegal for me to walk awaty from a deal, why is it different for them?
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They done the same to us, 2 rises in two months, 280% raise in price.
Nice of them isnt it, loyalty means nowt to this company
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We had similar letter, moving to Giff Gaff for a 4G service and its cheaper each month even on a 30 day sim deal.
Maybe they can legally do this but it is morally bankrupt!!!.
Ive already taken the mobile service and the op should do the same, loyalty means nothing to this company, virgin are not happy with annual rises now they have to have them every few months.