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thedude_xyz
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Is it legal for Virgin mobile to do this?

Despite my bill saying that my discount is in place for several more years, today I received two letters regarding mobiles in my household saying that the loyalty deal will end within 30 days.

 

Can Virgin do that? Surely a deal I sgned up for with no end date cannot be terminated on a whim?

It is illegal for me to walk awaty from a deal, why is it different for them?

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audiobookman
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Re: Is it legal for Virgin mobile to do this?

They done the same to us, 2 rises in two months, 280% raise in price. 

Nice of them isnt it, loyalty means nowt to this company

 

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space_cowby
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Re: Is it legal for Virgin mobile to do this?

We had similar letter, moving to Giff Gaff for a 4G service and its cheaper each month even on a 30 day sim deal.

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audiobookman
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Re: Is it legal for Virgin mobile to do this?

They done the same to us, 2 rises in two months, 280% raise in price. 

Nice of them isnt it, loyalty means nowt to this company

 

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Superuser
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Re: Is it legal for Virgin mobile to do this?

It is possible for them to do this. it's in the terms and conditions. If you're still using the service in a month, you will be deemed to have accepted these new terms. Otherwise, you can cancel, even if your minimum term has not yet completed.
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audiobookman
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Re: Is it legal for Virgin mobile to do this?

Maybe they can legally do this but it is morally bankrupt!!!.

Ive already taken the mobile service and the op should do the same, loyalty means nothing to this company, virgin are not happy with annual rises now they have to have them every few months.

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space_cowby
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Re: Is it legal for Virgin mobile to do this?

We had similar letter, moving to Giff Gaff for a 4G service and its cheaper each month even on a 30 day sim deal.

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