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Hebble
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Is MMS working?

Hi,

 

I've not been on the site for a few months (I was keeping tabs on the MMS issue).

 

Is it still not working? I have tried sending a picture to myself and it comes back with an error message stating "Unable to send due to network problem"

 

It's not normally a problem for me as I use Whatsapp but someone I know sends me long text messages..which come through as MMS. (Whatsapp is not an option for them)

 

I have checked my APN settings and all appears to be ok. I can browse the internet fine.

 

Can anyone help?

 

Thanks

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Forum Team (Retired) Mat_H
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Re: Is MMS working?

Hi Hebble,

 

Thanks for your post Smiley Happy

 

I'm really sorry that you're having some trouble with MMS. I want to get this looked into for you Smiley Happy

 

Are you able to list the APN settings so we can establish if everything is correct?

 

Thanks,

 

Mat


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Hebble
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Re: Is MMS working?

Thanks Mat,

 

I've attached the settings as screenshots...

 

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Forum Team (Retired) Mat_H
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Message 4 of 6
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Re: Is MMS working?

Thanks for sending that over Hebble Smiley Happy


I've checked this out and I can't see anything incorrect.

 

So we can take a closer look into this, give us a call on 789 or 0345 6000 789 and we'll get on the case.

 

Let me know how you get on.

 

Thanks,

Mat


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Hebble
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Message 5 of 6
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Re: Is MMS working?

Thanks Mat,

I will give Virgin a ring.

 

I am also not receiving the passwords through at the moment with the mms messages which make it even more troublesome.

 

Thank you

 

Rich

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Message 6 of 6
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Re: Is MMS working?

Hi Hebble

 

Thanks for getting back in touch.

 

Fingers crossed you get the help you need with this, but let us know how it goes.

 

Many thanks

Mark Y
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