I've not been on the site for a few months (I was keeping tabs on the MMS issue).
Is it still not working? I have tried sending a picture to myself and it comes back with an error message stating "Unable to send due to network problem"
It's not normally a problem for me as I use Whatsapp but someone I know sends me long text messages..which come through as MMS. (Whatsapp is not an option for them)
I have checked my APN settings and all appears to be ok. I can browse the internet fine.
Can anyone help?
Thanks for your post
I'm really sorry that you're having some trouble with MMS. I want to get this looked into for you
Are you able to list the APN settings so we can establish if everything is correct?
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I've attached the settings as screenshots...
Thanks for sending that over Hebble
I've checked this out and I can't see anything incorrect.
So we can take a closer look into this, give us a call on 789 or 0345 6000 789 and we'll get on the case.
Let me know how you get on.
I will give Virgin a ring.
I am also not receiving the passwords through at the moment with the mms messages which make it even more troublesome.
Thanks for getting back in touch.
Fingers crossed you get the help you need with this, but let us know how it goes.
Mark YForum Team
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