Advised V Mobile before trip, bought data package, enabled data roaming but still no internet connection on my Android One plus One device (running Android v6 ) unless connected to local wifi. Just found this resource so hopefully you can help please. A fed up user in Lanzarote.
Welcome to the Community Forum and thanks for your post. I'm sorry that your EU Roaming Data Pass isn't working while you're abroad in Lanzarote.
I have reset this on your account and this will take 24 hours to complete. After 24 hours, please reboot your device and retry. If you continue to have problems with this, please see the following post:
I'm checking back with you about the issue you reported with your Virgin Mobile roaming service, as I haven't received a response from you yet.
If you are still having problems with this and would like for me to look into this for you, please let me know.
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