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shauno65
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Intermittent mobile coverage in Tunbridge Wells, is there a problem?

I started to have intermittent issues with making/receiving mobile phone calls from home last Friday 17/6/16 and again from last night 19/6/16 in the south west Tunbridge Wells area.

My phone now says 'emergency calls only' so is there an issue in my area not listed on the check service status link?

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Superuser
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

Hi shauno65,

 

try entering your postcode into the EE service checker 

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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enlli
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

Nearest I could get without postcode http://ee.co.uk/ee-and-me/network/4gee/network-status-checker

RESULTS FOR "TUNBRIDGE WELLS"

This is what’s happening in the area you searched.

FaultLast Updated : 10:08 20/06/2016
Services affectedThere is an issue with a site in your area which may be affecting the service.
Current statusOur engineers are working on restoring service as quickly as possible. We apologise for any inconvenience caused.
How long will it take to fix?We’re working with our partners to get this site fixed. This can typically take 5 – 12 days, but can take longer in some cases.We are working to restore service as quickly as possible, and will keep this page updated with the latest status.
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shauno65
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

Hi AlexKid

I checked this link but it says all is fine so currently chatting through their Livechat service.

Thanks
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shauno65
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

Hi enlli, I didn't get the returned answer that you did, wonder what I'm doing wrong??
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shauno65
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

I've now been advised that there is a mobile mast not working and the engineers are on with it...so will just have to wait.... Smiley Sad

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enlli
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Re: Intermittent mobile coverage in Tunbridge Wells, is there a problem?

I put in Tunbridge Wells in the EE chacker then searched around for faulty masts. 

Often when one is down, even if it is not quite in your area, it has a knock on effect on others


shauno65 wrote:
Hi enlli, I didn't get the returned answer that you did, wonder what I'm doing wrong??

 

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