I have recently bought a Sony xperia m4 aqua. I have been abroad for a few days but now back in the UK. When I turned my phone on at the airport today after arriving back in the UK my phone has had 1 new text notification on it but there is no new text. I have deleted all my text messages but it is still showing as one new message. How do I get rid of it?
I'm really sorry that you're having some issues with text notifications. I want to get this all sorted for you. Are you able to turn your phone on and off from airplane mode to see if this works? This should refresh the phones connection to the network.
HI Mat, sorry for delayed reply - I have been away for work. Tried what you suggested but still no luck. Even took it to the Virgin store yesterday and it cleared after the guy who works there disabled then enabled my messages, but back as soon as someone sent me a text - it showed up suddenly as two new messages but there was only one, and the one symbol has stayed again.