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AsparagusTips
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Incoming calls straight to voicemail except of second attempt

Hi

Someone rings me, phone doesn't ring at either end. Person goes to voicemail. Phone tells me I have a message, usually 2-3 hours later.  However, if that person hangs up and tried again, my phone rings and I have the opportunity to answer it.  **61*+447953222222**03# is not a valid command and iPhone4 does not accept it. My iPhone4 not yours - SIM only deal. iPhone works fine, don't suggest there's anything wrong with it because as stated above, it works fine the second time around - problem exists with lots of different people calling me from various landlines and networks.  Problem has been around for 4 months now and phone calls to 789 promise results and nothing happens.  Latest complaint, operator said she's send me instruction on how to fix it and it was just a link to the forum.  Does anybody know how to fix this issue?  It's the same on my wife's phone too.

AsparagusTips

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Re: Incoming calls straight to voicemail except of second attempt

Hi AsparagusTips,

Thanks for your post on the Community Forum. I'm sorry that you're having a problem with your voicemail. Has this issue been sorted out for you since your post?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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Re: Incoming calls straight to voicemail except of second attempt

All of a sudden it stopped.  I was sent instructions from the Virgin help centre but they just posted me to the forum.  Please don't do anything, in case it breaks it again.