I've been with virgin for years, but just before Christmas they sent me a mail saying that they were closing my simple deal and moving me on to some exciting new deal (which wasn't specified). I will be leaving Virgin. I've got a deal from Tesco. But I can't make contact to close the current contract and get a PAC number.
My phone is currently linking via T-Mobile! Eh? Phoning 150 doesn't work.
When I try to email it says my email is not recognised (yet Virgin emailed me on it a few months ago to say that they were jacking up prices?).
The webchat ('Recommended' by Virgin) isn't working.