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dmx555
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INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

I used to buy travel pass BEFORE leaving the UK ( coz they last 30 days anyway ).

The old "text BUY 250MB" method comes back with an error so upon contacting VM , I was informed that now, it only works once you are IN that foreign country and you can no longer buy BEFOER you go. !

Very annoying and a step backwards , maybe..... but I think you all need to be aware.

 

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Superuser
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Re: INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

Hi dmx555,

 

it is not possible to use mobile data abroad within the EU without first purchasing a data travel pass.

If traveling abroad outside the EU it makes sense to turn off mobile data/data roaming to avoid unexpected costs.

That is why "Data Roaming" is turned off by default in the accounts of Virgin Mobile pay monthly customers.

 

AlexKid :-)

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Superuser
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Re: INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

Hi dmx555,

 

when was it possible to purchase a data travel pass by text whilst in the UK?

 

AlexKid :-)

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dmx555
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Re: INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

By text ? Probably over 2 years ago. But within he last 12 months I was able to buy one before leaving UK by calling 789 and speaking to.someone.
When I tried the latter option ,it no longer works. Obviously now people will get charged unless they remember to turn off their mobile data.
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enlli
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Re: INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

You will not be charged for data if you do not have a pass - it simply does not work

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Superuser
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Re: INFORMATION. Now you must wait until you are abroad BEFORE you buy Travel Pass

Hi dmx555,

 

it is not possible to use mobile data abroad within the EU without first purchasing a data travel pass.

If traveling abroad outside the EU it makes sense to turn off mobile data/data roaming to avoid unexpected costs.

That is why "Data Roaming" is turned off by default in the accounts of Virgin Mobile pay monthly customers.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.