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mrangrypurley
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IF VIRGINMEDIA ARE HERE TO HELP

Regarding the above, if that is so why is it so difficult to get hold of anyone in the uk. Why don't they have an email address. I am very close to ditching them. Their service is rubbish, their support is non existent.

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Dave_cq
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Re: IF VIRGINMEDIA ARE HERE TO HELP

I won't argue with your last sentence but if you do want to speak with a UK based person, speak to the Retentions Team who can deal with much more than just retentions.  Phone 150 from a VM phone or 0345 454 1111 from any other phone and select the prompts  1  >  4  >  5  to 'Thinking of leaving us'.

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

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