if you are within your 14 day cooling off period, then you may cancel.
Or if you are within 30 days of the contract expiry date, then you may arrange to cancel.
Any other time, you may cancel but the cancellation will incur a "buyout" charge (generally the number of months left on contract x monthly fee).
You may be able to negotiate a reduced rate depending on the type of contract you have.
You would need to give the Virgin mobile team a call on 789 from your Virgin mobile or 0345 6000 789 from any other phone to discuss this.
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